Premium Service

Appliance Repair Services

Kenya's leading appliance repair experts for washing machines, fridges, cookers, and more.

  • Washing Machine Repair
  • Fridge Repair Nairobi
  • Cooker & Oven Repair
  • Dishwasher Service
  • Microwave Repair
Fast Response
Genuine Spares
Certified Technicians
Appliance Repair Services in Nairobi
Appliance Repair Nairobi Fridge Repair Nairobi Washing Machine Repair Nairobi

What We Offer

Appliance Repair

Primal Technical Services is Nairobi’s trusted partner for comprehensive appliance repair and maintenance. Our team of certified technicians brings decades of combined experience servicing washing machines, refrigerators, cookers, dishwashers, dryers, and all major home and commercial appliances.

We understand how disruptive a broken appliance can be. That’s why we prioritise fast response times and right-first-time repairs. Each job starts with a thorough diagnosis to pinpoint the exact fault. We explain the issue clearly, provide a transparent quote with no hidden charges, and only proceed with your approval.

Our technicians are trained on a wide range of brands and models. We carry a comprehensive inventory of genuine spare parts, which means most repairs are completed in a single visit. Common repairs include motor replacements, control board diagnostics, pump repairs, heating element changes, gas refills, and seal replacements.

For commercial clients, we offer scheduled maintenance contracts that reduce downtime and extend equipment life. Our commercial service includes hotels, restaurants, schools, hospitals, and office buildings. We understand the urgency of commercial repairs and offer priority response times.

Every repair is guaranteed with a 180-day warranty on both parts and labour. If the same fault recurs, we return at no extra cost. We serve all Nairobi areas with a typical response time of 60 minutes for emergency calls.

Pricing Guidance

Service Typical Range (KSh)
Appliance Diagnosis KSh 1,000 - 2,500
Washing Machine Repair KSh 2,500 - 10,000
Fridge / Freezer Repair KSh 3,000 - 15,000
Cooker & Oven Repair KSh 2,500 - 12,000
Dishwasher Repair KSh 3,000 - 12,000
Dryer Repair KSh 2,500 - 10,000
Commercial Service Contract (Monthly) KSh 8,000 - 35,000

Prices are estimates only and depend on the model, fault, and parts required. We confirm the exact cost after a free diagnosis.

Frequently Asked Questions

How long does an appliance repair typically take?

Most residential repairs are completed within 2-3 hours. Complex repairs requiring special parts may need a follow-up visit. We always aim for same-day completion.

Do you use genuine spare parts?

Yes, we use only genuine or high-quality OEM-equivalent parts sourced from authorised distributors. This ensures durability and maintains your appliance warranty where applicable.

What brands do you repair?

We repair all major brands including Samsung, LG, Bosch, Whirlpool, Hotpoint, Hisense, Midea, Electrolux, Haier, Bruhm, Ramtons, Mika, and many more.

Is there a call-out fee?

We charge a diagnostic fee which is deducted from the repair cost if you proceed. Our diagnostic fee ranges from KSh 1,000 to 2,500 depending on the appliance type.

Do you offer warranty on repairs?

Yes, all repairs carry a 180-day warranty on parts and labour. Commercial clients enjoy extended warranty options on maintenance contracts.

Quality Standards

Major Brands We Service

We repair and service equipment from all leading manufacturers, using genuine spare parts to ensure durability and optimal performance.

Service Areas

Areas We Cover in Nairobi

We provide rapid-response appliance repair services across all major neighborhoods and estates.

Ready to get your appliance fixed?

Contact our expert team today for a free quote and professional service you can trust.

Schedule Repair +254 714 045 217