Premium Service

Washing Machine Repair

Expert repair service for front-load and top-load washing machines.

  • Bearing & Drum Repair
  • Pump & Drainage Fixes
  • Electronic Board Diagnosis
  • Gasket & Seal Replacement
  • Error Code Clearing
Fast Response
Genuine Spares
Certified Technicians
Washing Machine Repair in Nairobi
Washing Machine Repair Nairobi Front load washing machine repair Nairobi Top load washing machine repair in Nairobi

What We Offer

Washing Machine Repair

Primal Technical Services offers expert washing machine repair services across Nairobi for both front-load and top-load machines. Our technicians diagnose and fix all common and complex faults, restoring your machine to optimal performance.

Front-load machines often develop issues with door seals, drum bearings, drain pumps, and control boards. Top-load machines commonly experience agitator problems, lid switch failures, and fill valve issues. Regardless of the type, we have the expertise and parts to get your machine running again.

Our diagnostic process is thorough. We check the motor, belt, pump, control board, heating element, door lock mechanism, hoses, and suspension springs. We use specialised diagnostic equipment to identify electronic faults quickly. You receive a clear explanation of the problem and a fixed price quote before work begins.

We stock common spare parts for leading brands including Samsung, LG, Bosch, Whirlpool, Hotpoint, Beko, Electrolux, Hisense, Midea, and Bruhm. For parts not in stock, we source promptly from our established supply chain. Most repairs are completed within 24 hours.

Our services extend to commercial washing machines used in hotels, laundromats, and hospitals. Commercial repairs require specialised knowledge of heavy-duty components and high-cycle programming. Our team has the experience to handle these demanding repairs.

All washing machine repairs are backed by a 180-day warranty. We serve the entire Nairobi area with a 60-minute response time for emergency breakdowns.

Pricing Guidance

Service Typical Range (KSh)
Washing Machine Diagnosis KSh 1,500 - 2,500
Drain Pump Replacement KSh 3,500 - 7,000
Drum Bearings Replacement KSh 5,000 - 12,000
Control Board Repair KSh 4,000 - 12,000
Door Seal / Boot Replacement KSh 3,000 - 8,000
Motor Carbon Brushes KSh 2,500 - 5,000
Commercial Machine Service KSh 6,000 - 20,000

Prices are estimates only and depend on the model, fault, and parts required. We confirm the exact cost after a free diagnosis.

Frequently Asked Questions

Why is my washing machine not spinning?

Common causes include a broken drive belt, faulty motor, worn drum bearings, a blocked drain pump, or an unbalanced load. Our technician will diagnose the exact cause during inspection.

How much does washing machine bearing replacement cost in Nairobi?

Bearing replacement typically costs between KSh 5,000 and 12,000 depending on your machine model and the complexity of accessing the bearing assembly. This includes labour and parts.

My washing machine is leaking water from the bottom. What could be wrong?

Leaks are often caused by a damaged door seal, loose hose connections, a cracked drum, or a faulty detergent dispenser. Call us for an inspection and we'll identify the source immediately.

Do you repair Samsung washing machines?

Yes, we specialise in Samsung washing machine repairs. Our technicians are trained on Samsung's digital inverter technology and have access to genuine Samsung spare parts.

Quality Standards

Major Brands We Service

We repair and service equipment from all leading manufacturers, using genuine spare parts to ensure durability and optimal performance.

Service Areas

Areas We Cover in Nairobi

We provide rapid-response appliance repair services across all major neighborhoods and estates.

Ready to get your appliance fixed?

Contact our expert team today for a free quote and professional service you can trust.

Schedule Repair +254 714 045 217