Premium Service

Coffee Machine Repair

Expert espresso machine and coffee maker repair services for cafes, offices, and homes in Nairobi.

  • Espresso Machine Diagnosis & Repair
  • Professional Cleaning & Decalcification
  • Grinder Calibration & Maintenance
  • Pump & Heating Element Replacement
  • Regular Maintenance Retainers
  • Fast Response Service
Fast Response
Genuine Spares
Certified Technicians
Coffee Machine Repair in Nairobi
Coffee machine repair Nairobi Espresso machine repair Nairobi Coffee Service

What We Offer

Coffee Machine Repair

Primal Technical Services provides specialised coffee machine repair and maintenance for cafes, restaurants, offices, and homes across Nairobi. Our technicians are trained on commercial espresso machines, super-automatic bean-to-cup machines, and home coffee makers.

A broken coffee machine can severely impact a cafe’s revenue and reputation. We understand the urgency and offer rapid response times for commercial clients. Our technicians arrive with a comprehensive toolkit and common spare parts to ensure most repairs are completed in a single visit.

We service all major brands including Jura, De’Longhi, Nespresso, Wega, Nuova Simonelli, La Marzocco, Rancilio, and Saeco. Common repairs include pump replacement, heating element failure, grinder issues, flow problems, and electronic control faults. We also perform professional cleaning and decalcification to restore machine performance.

For commercial clients, we offer scheduled maintenance contracts that include regular cleaning, calibration, and preventive checks. These contracts reduce breakdown risk and ensure consistent coffee quality. Our maintenance packages are tailored to your machine type and usage volume.

All repairs include a thorough testing phase to ensure proper temperature, pressure, and flow before sign-off. We provide a 180-day warranty on all parts and labour.

Pricing Guidance

Service Typical Range (KSh)
Coffee Machine Diagnosis KSh 2,000 - 4,000
Pump Replacement KSh 6,000 - 18,000
Heating Element Replacement KSh 5,000 - 15,000
Grinder Burr Replacement KSh 4,000 - 12,000
Full Decalcification & Clean KSh 3,000 - 8,000
Commercial Maintenance Contract (Monthly) KSh 6,000 - 20,000

Prices are estimates only and depend on the model, fault, and parts required. We confirm the exact cost after a free diagnosis.

Frequently Asked Questions

How often should a commercial coffee machine be serviced?

Commercial machines should be serviced every 3-6 months depending on usage volume. A cafe serving 100+ cups daily needs servicing quarterly. Regular maintenance prevents costly breakdowns and maintains espresso quality.

My espresso machine has low pressure. What could be wrong?

Low pressure is often caused by a failing pump, blocked group head, or scale buildup in the boiler. We'll diagnose the exact cause and recommend the most cost-effective repair.

Do you repair Nespresso machines?

Yes, we repair all Nespresso models including original line and Vertuo line machines. Common repairs include pump issues, flow problems, and brewing unit malfunctions.

How long does a coffee machine repair take?

Most repairs are completed within 2-4 hours for home machines and within 24 hours for commercial machines. Complex repairs requiring specialised parts may take longer, and we keep you informed throughout.

Quality Standards

Major Brands We Service

We repair and service equipment from all leading manufacturers, using genuine spare parts to ensure durability and optimal performance.

Service Areas

Areas We Cover in Nairobi

We provide rapid-response appliance repair services across all major neighborhoods and estates.

Ready to get your appliance fixed?

Contact our expert team today for a free quote and professional service you can trust.

Schedule Repair +254 714 045 217