Reliable Fridge & Refrigerator Repair
A faulty refrigerator can lead to significant food waste. Our technicians are available for same-day repair of domestic fridges, chest freezers, and commercial chillers throughout Nairobi.
Our Core Expertise:
- Gas Refilling & Leak Detection: Safe recharging of refrigerant and structural leak repairs.
- Compressor & Relay Replacement: Fixing the heart of your cooling system with OEM parts.
- Thermostat Calibration: Ensuring your food stays at safe, consistent temperatures.
- Door Seal & Gasket Repair: Improving energy efficiency by sealing cold air inside.
Fast response for Samsung, LG, Whirlpool, and Ariston. Schedule a repair.
Major Brands We Service
We repair and service 15+ major refrigerator and freezer brands tailored to the Kenyan market, using genuine spare parts:
LG
Bosch
Whirlpool
Hotpoint
Von
Ramtons
Beko
Mika
Miele
Siemens
Candy
Indesit
Ariston
Electrolux
Estimated Refrigerator Repair Price List
We believe in upfront, transparent pricing. Below is an estimate of costs for common refrigerator issues in Nairobi (KSh):
| Repair Job / Service Description | Estimated Cost Range (KSh) |
|---|---|
| On-Site Diagnostic & Testing (Waived if repair is done) | KSh 1,500 – 2,500 |
| Refrigerant Gas Refilling / Leak Detection & Recharge | KSh 4,500 – 7,500 |
| Thermostat Replacement | KSh 3,000 – 5,500 |
| Defrost Timer or Control Sensor Replacement | KSh 3,500 – 6,000 |
| Defrost Heating Element Replacement | KSh 4,000 – 7,000 |
| Evaporator or Condenser Fan Motor Replacement | KSh 3,500 – 6,500 |
| Compressor Replacement (Includes Filter Drier & Gas Recharge) | KSh 12,000 – 22,000 |
| Main Electronic Control Board (PCB) Repair/Replacement | KSh 8,000 – 18,000 |
Disclaimer: Exact repair costs depend on your refrigerator brand, model specifications, and spare parts availability. Our technician will present a firm, written quote post-diagnosis.
How We Determine Repair Costs
Our pricing model is structured to build trust and prevent hidden fees:
1. Diagnostic Fee
A standard fee of KSh 1,500 to 2,500 covers travel and diagnosis. This fee is completely waived if you authorize the repair.
2. Genuine Parts Cost
If components are damaged, we charge for direct replacements. We use only manufacturer-approved, genuine parts with warranties.
3. Expert Labor Rate
Calculated as a flat rate based on job complexity, meaning you pay exactly what is quoted regardless of how long the repair takes.
4. Warranty Protection
Included with every repair is a 60 to 180-day warranty covering both the replaced parts and our technician’s workmanship.
Pro-Tips to Extend Your Refrigerator’s Lifespan
Maximize appliance life and prevent emergency service calls with these maintenance routines:
Clean the Condenser Coils Regularly
Vacuum the coils at the back or bottom of your fridge twice a year. Dusty coils force the compressor to work harder, increasing energy bills and risking premature compressor failure.
Test the Door Seals (Gaskets)
Insert a sheet of paper between the door seal and the fridge. Close the door and pull. If the paper slips out easily, your gasket is loose, letting cold air escape and taxing your cooling unit.
Do Not Block Air Vents
Ensure food items do not block the air vents inside the freezer. Blocking these vents prevents proper cold air circulation, leading to uneven temperatures and defrost issues.
Keep the Fridge Away from Direct Heat
Place your refrigerator away from ranges, ovens, dishwashers, and direct sunlight. External heat sources force the fridge to run more frequently, reducing its lifespan.
What Our Customers Say in Nairobi
Read honest reviews from homeowners and estate residents across Nairobi County:
Frequently Asked Questions About Refrigerator Repairs
Why is my refrigerator running but not cooling?
If the compressor runs but there is no cooling, it is typically caused by a refrigerant (gas) leak, a completely failed evaporator fan (which fails to blow cold air into the fresh food section), or a severe blockage in the capillary tubes. A technician needs to inspect the coils and pressures.
Why is my refrigerator leaking water onto the floor?
Water leaks inside or underneath the fridge are usually caused by a clogged defrost drain line. When the fridge goes through its auto-defrost cycle, the melted ice overflows because the drain pipe is blocked by food particles or dust, spilling water into the cabin or onto the floor.
How much does it cost to refill gas in a refrigerator in Nairobi?
Gas refilling costs between KSh 4,500 and KSh 7,500. This service includes pressure testing the system, finding and sealing any structural leaks, purging the lines, replacing the filter drier (crucial to prevent blockages), and refilling with environment-friendly refrigerant.
Why is my refrigerator making a loud, rattling noise?
Loud rattling noises usually come from a worn condenser fan motor (at the bottom/back), a noisy evaporator fan (inside the freezer), or loose compressor mounting brackets. If the noise stops when you open the freezer door, the evaporator fan is the culprit.
Can a refrigerator compressor be repaired or must it be replaced?
A refrigerator compressor has sealed internal motors and pistons and cannot be repaired. If the compressor has failed internally (e.g., seized motor or broken valves), it must be replaced. A starter relay, however, is an external part and can be replaced cheaply.
How long does a compressor replacement take, and is it done at home?
Yes, compressor replacements are done entirely at your home. The process involves cutting out the old compressor, welding in the new one, replacing the filter drier, vacuuming the system of moisture, and recharging with gas. The entire procedure takes about 2 to 3 hours.
Why is my freezer icing up excessively?
Excessive frost buildup is usually caused by a failed auto-defrost system (broken defrost timer, bad bi-metal sensor, or open heating element) or a torn door gasket letting in humid outside air. The bi-metal sensor or heating element can be easily replaced.
What causes a refrigerator to run continuously without stopping?
A fridge that never shuts off is usually trying to reach its target temperature but failing. This can be caused by dirty condenser coils, worn door seals, a faulty thermostat, or a slow refrigerant leak. Continuous running consumes excessive electricity and wears out the motor.
How many years should a domestic refrigerator last?
With proper maintenance (regular coil cleaning and seal inspection), a high-quality domestic refrigerator should last between 10 and 15 years. If your fridge is over 12 years old and requires a major repair like a compressor, replacement might be recommended.
Do you offer a warranty on refrigerator repairs?
Yes, all refrigerator repair works (including gas refilling and compressor replacement) carry an official service warranty ranging from 60 to 180 days, depending on the parts replaced.