Facilities Management
Primal Technical Services provides integrated facilities management solutions for commercial offices, residential estates, and industrial facilities across Nairobi. Our comprehensive service model handles all your property maintenance needs under one agreement.
Our facilities management approach combines hard services including electrical, plumbing, HVAC, and structural maintenance with soft services such as cleaning, pest control, and waste management. This integrated model reduces the administrative burden on property managers while ensuring consistent service quality.
We assign a dedicated account manager to each facility management client. This single point of contact coordinates all services, handles emergency call-outs, and provides regular performance reports. Our management team conducts quarterly business reviews to ensure service levels are met and identify improvement opportunities.
Our 24/7 technical support ensures that emergencies are handled promptly. We maintain a team of multi-skilled technicians who can respond to any facility issue within 60 minutes. All work is tracked through our service management system for full transparency.
Facilities management clients benefit from reduced costs through consolidated service delivery, preventive maintenance programs that extend asset life, and professional reporting for budgeting and compliance. We design customized service packages for each client based on property size, usage patterns, and budget.